President & CEO
Kathleen has had a full time career as a community association manager since September, 1984, after earning a BA in English from Oakland University. In 2003, after 19 years in the industry, Kathleen started The Highlander Group.
In the early years of The Highlander Group, she also served as the chapter executive director (CED) of the Michigan Chapter of Community Associations Institute from May, 2004 to January, 2008. As The Highlander Group grew, Kathleen knew that she must dedicate herself only to its needs, and she stepped down from her role as CED. The contacts and comradery she made during her time as CED were invaluable, and she has maintained these relationships with other professionals throughout the country, comparing ideas and sharing industry knowledge with each other.
She was awarded her PCAM designation in March, 2006 following a case study in Dallas, Texas in January of 2006. At that time, there were less than 1,500 community managers in the country who had achieved this designation.
Kathleen has been a speaker at seminars in Michigan and Illinois since 1997 on topics ranging from stress management, community communications, insurance and risk management and maintenance issues. She has written a number of articles for professional industry magazines and communications.
She is a member of Community Associations Institute, National Professional Community Managers, and the Waterford Area Chamber of Commerce.
Jessica joined the Highlander team in October of 2015. She is the main contact for the account receivables department and all real estate closings. She is also the contact for our clients’ attorneys in respect to delinquency and collection matters.
Jessica has over fourteen years of experience in the legal industry and specializes in real estate and condominium law. Prior to joining the Highlander Group, she managed court proceedings and investigations as a paralegal. She majored in Business Management at Walsh College and graduated with honors in March 2017.
Her positive energy and wealth of legal knowledge make her a great asset to our company and our clients.
Holly has been a full time community association manager with The Highlander Group since 2012. She has specialized in condominium and community management since 2000. Prior to that, from 1995 to 2000, her experience was in the apartment management industry.
She is a member of the Community Associations Institute and is working toward her PCAM designation. After a couple more classes, she will be ready to complete her case study.
Holly has a true dedication to the industry, and an amazing positive spirit. These qualities lift her ability as a manager to a level that is appreciated by all of her clients.
After attending Central Michigan University, Amanda has been a full-time community association manager with The Highlander Group since 2004.
She is a member of the Community Associations Institute, and from 2004 to 2008 also worked with Kathleen as Co-CED of the Michigan Chapter of Community Associations Institute. With two designations attained (CMCA and AMS), and several of the required classes already taken, she will soon be ready to take her case study for her PCAM designation.
Amanda’s nonstop energy and enthusiasm serve her well in her role as a manager for our clients.
Sandra has been a community association manager with The Highlander Group since 2013. She works as a team member with Emily Schopf, and together they provide management service for an extensive portfolio of clients.
She has always been part of the customer service field, and prior to The Highlander Group she worked in community management, with a local hospital system and with a LEAN manufacturing training company.
She is working toward her designation as a Certified Manager of Community Associations.
Tony joined the Highlander team in 2017 as a Community Association Manager.
Tony has experience in community management since 2005 and has been a licensed realtor since 2004. Prior to becoming a community manager, he specialized in foreclosure asset management and worked with some of the largest lending institutions in the country. With his degree in management information systems, Tony has a great deal of knowledge in technology, and uses that skillset to benefit Highlander and its client.
With a strong attention to detail, leadership, organization and communication, Tony is a valuable asset to our company and clients.
Emily was a member of the Highlander Team from 2007-2009. After taking time off from her career to focus on her young children/family she is back as a full time member of the Highlander Team. A 2002 Graduate of Michigan State University, Emily has held various positions focusing on Customer Service. Her high energy and attention to detail make her a great fit for Property Management.
She is teamed with Sandra Hightower and together they provide management services to an extensive portfolio of clients.
In the future Emily plans to obtain her designation as a Certified Manager of Community Associations.
Since beginning with The Highlander Group in 2004, Tina has worked full time as a community manager for a number of The Highlander Group’s clients.
Her background includes the community management industry, as well as the automotive industry where she provided support to a team of engineers.
Tina’s conscientious and determined demeanor have been instrumental in our clients’ successful navigation through challenging times.
For the past few years, Crystal has been coming in to The Highlander Group to lend a hand. She has gained experience by observing her mother, Tina Sigler, at work and helping everyone out.
Now that she has graduated high school and is beginning college, she is working part time with us by coming in when not in school, and more hours when she is on break for the summer or vacations. She completes general day-to-day office work, and helps everyone when she is needed.
Crystal’s quick mind and ability to answer just about any computer or technology question, as well as her pleasant demeanor, makes her a welcome addition to our staff.
Robin has been with The Highlander Group since 2008, and is responsible for all of the accounting services for our clients.
Robin attended college in Florida, and also in Michigan at Oakland Community College and Schoolcraft College with a major in accounting. Robin has specialized in accounting for over 30 years, and has provided accounting and bookkeeping services for a variety of industries during her career.
Robin’s business background and attention to detail define her as excellent choice as our client’s accounting representative.
Constance has been a member of The Highlander team since 2009, serving as a management assistant on multiple communities. She holds an associate degree in marketing from Macomb County Community College.
She began her career in NYC in 1988 working with Corporation Cortina and specializing in the fashion import business. After a year in NYC, she returned to Michigan and worked in advertising. She then worked in property management with new construction and commercial real estate for almost 20 years.
Constance’s diligence and patience is a great virtue, and her clients appreciate time and energy she gives to them.
Wendy has been with the Highlander Group since 2007, beginning her true tenure as a Community Manager. Prior to joining us, she was vice president of a small IT consulting and networking company, where she spent ten years developing relationships with business owners, general managers and employees in a wide variety of industries.
Wendy now works part time and provides support to the Highlander Group with special projects, project management for our IT projects and development, management transitions and website development and maintenance.
She attended the University of Michigan, majoring in education for the hearing impaired.
Wendy’s strong worth ethic, attention to detain, and premier follow up skills make her an asset to the team.
Angela Williams, a Community Association Manager, joined The Highlander Group in March of 2016.
Angela has 20 years of experience in the logistics industry and is currently completing her B.A. in Business Administration with a concentration in Community Organization at Central Michigan University.
Angela has just completed her Real Estate salesperson class and is preparing to take her Real Estate Licensing test with the State of Michigan in 2016.